July 11, 2008, Newsletter Issue #175: Voice Over Internet Protocol (VoIP) For Your Intranet Company

Tip of the Week

You may have heard of a technology that utilizes the Internet to send and receive phone calls. This technology, known as voice over Internet protocol or VoIP, may be something that you want to consider for your Intranet company. Voice over Internet protocol uses a digital signal to convert a voice and send it back and forth across the Internet with the use of a regular phone. Because of compression, VoIP does not take over the entire Internet transmission path and you are able to make multiple calls while another phone call is in session. The benefits to your Intranet company are cost and flexibility; you do not pay a per charge call whether it is local or global and you can access this "phone line" from virtually any place. The drawbacks are that the VoIP technology is not yet widely used and tested within a business organizational context, so it remains to be seen how reliable this service is. In addition, power outages would prevent the use of a Voice over Internet protocol system unless you have a backup method of power in place.

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